Account Director
Account Director- Shopper Marketing and brand experience agency.
9 Month Maternity cover
3 days a week in their West london office
55-58k salary
The role of Account Director to cover maternity leave.
As an Account Director at this agency, you will play an integral part by representing the
company through faultless account management and client services.
Working as a team leader for Account and Project Mangers, you will be responsible for
ensuring major clients receive the best service for all projects.
You will lead the day to day tasks of assigned client’s business, whilst looking ahead to
plan resource and identify opportunities of future growth and where to add value.
You will have the ability to evaluate and adapt to changing situations and be agile with
responses, with the ability to have difficult conversations without escalation and with
constant levels of professionalism.
The role will see you work within the creative project management team and forge a
relationship with your peers, ensuring you all work together to enable thorough
understanding of procedures and processes.
Duties and Responsibilities of Account Director:
Managing of account P&L across projects that are being run by the whole team
Production of Cost Estimates and POs for clients and suppliers.
Regular email communication to clients, ensuring they are kept informed at all
times throughout the project.
Monitoring performance of team members and running regular reviews for their
development
Development of the team helping them to grow, learn and improve
Overseeing process within the team and evaluating ways of working
Client relationship development, developing strong ties with key client
stakeholders in the accounts that you direct and ensure that the agency is
delivering against their goals and objectives.
Production of client presentation documents throughout various stages of the
projects and ability to present these to clients in person or via video callInstallations and Fit-Outs:
Attending installations for large scale projects, both in the UK, Europe and ROW.
Acting as Site Project Manager when on site, representing the company at all
times and ensuring Health & Safety procedures are being followed and being on
hand to ensure all is going to plan.
Preparing neat, thorough and clear presentations for the client following a
successful installation.
As Account Director:
Experienced within a design agency, working in a design-led project/account management role.
Have significant client-facing experience with the ability to constantly engage with
clients and suppliers, being extremely personable throughout.
Have proven record of successfully leading profitable projects with high profile clients
A strong proven ability to grow and expand both new and existing business.
Engaging and nurturing managerial skills and be a confident team leader
Ideally have design and build knowledge, understanding of materials and technical
drawings.
Have a passion for branding and retail environments with an understanding of the
consumer experience.
Be creatively minded, being a person who loves to bring ideas to the table, showing
willingness to input and add value wherever possible.
At Creativehood everyone is welcome..
We are committed to inclusion across race, gender, disability, identity, religion and experience and are proud to work on behalf of clients who share in our belief that uniqueness is powerful and welcome in their place of work.